Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Dan Jessup

September 14, 2023

5  out of  5 rating by Dan Jessup
"Bridget has been awesome! Timely, accurate and excellent follow-through."

Yesenia Trujillo

September 8, 2023

5  out of  5 rating by Yesenia Trujillo
"Great customer service, they really do go above and beyond for their customers."

Cynthia Scorzo

September 7, 2023

5  out of  5 rating by Cynthia Scorzo
"Been with them over 20 years-amazing group. Can’t recommend them enough!"

Audrey Soglin

September 7, 2023

5  out of  5 rating by Audrey Soglin
"The team at Jim Donahue’s State Farm office are just great. They are professional and do everything they can to meet your needs. I’m a new customer and can highly recommend them!"

Chris Conrad

August 29, 2023

5  out of  5 rating by Chris Conrad
"After several years of being with another insurance company, making the switch to State Farm was made extremely easy by Janell from Jim Donahue's office. I could not have been more impressed with the professionalism and courtesy that I was shown along with the ease of switching and saving."

Oscar Longoria

August 28, 2023

5  out of  5 rating by Oscar Longoria
"Great customer service! Always very friendly and responsive!"

Bennett Weiss

August 22, 2023

5  out of  5 rating by Bennett Weiss
"The staff at the Jim Donahue agency has been amazing.."

Scott Nemecek

August 17, 2023

5  out of  5 rating by Scott Nemecek
"Everything with Jim (agent) and Janell (office manager) is run clearly, smoothly, efficiently, etc. Would never leave them for another insurance option."

Pamela Gillingham

August 16, 2023

5  out of  5 rating by Pamela Gillingham
"Janell is the best. She has been wonderful for many years!"

Pam Carlson

August 10, 2023

5  out of  5 rating by Pam Carlson
"Jim Donahue’s office is excellent. I’ve Been a client for over 20 years and highly recommend their team. Professional, courteous and highly focused on serving their customers!"

Jim Cusack

August 9, 2023

5  out of  5 rating by Jim Cusack
"What a delightful experience working with Jannell to sort through a revision of my home, auto and additional insurance policies. Jannell's depth of knowledge and overall understanding of what I required was a huge benefit to me and made a difficult task - actually enjoyable. I only wish I had contacted State Farm long before now. Thank you"

Nancy Sheehan

August 8, 2023

5  out of  5 rating by Nancy Sheehan
"Always excellent service - their response is always quick and efficient no matter what we need."

Vanessa Carretero

July 25, 2023

5  out of  5 rating by Vanessa Carretero
"It's always a pleasure to work with the ladies at Jim's office. They are friendly, professional and get the job done effortlessly."

Denise Galella

July 25, 2023

5  out of  5 rating by Denise Galella
"Janel and Bridget are fantastic to work with!"

Gabriella Gutierrez

July 24, 2023

5  out of  5 rating by Gabriella Gutierrez
"Great Customer Service, very helpful and very caring people working there."

lisa brown

July 20, 2023

5  out of  5 rating by lisa brown
"I've been with Jim Donahue for over 30 years and always appreciate their service. Rachael is wonderful, we recently added another vehicle to our policy, she was able to provide a quote immediately and always follows up to any of my questions. Thank you for everything!"

John Gunter

July 11, 2023

5  out of  5 rating by John Gunter
"I've used Jim as my agent for many years. His office is very helpful and responsive to all questions."

Paul Ducham

July 7, 2023

5  out of  5 rating by Paul Ducham
"Rachael and Janell are always very responsive and helpful."

Matt McFall

June 28, 2023

5  out of  5 rating by Matt McFall
"Jim Donahue's State Farm office provides outstanding customer service. The entire team is extremely knowledgeable across all personal and commercial insurance products. They can provide business insurance products to fit many different customer needs. I would highly recommend contacting their office."

Conor Gibbons

June 28, 2023

5  out of  5 rating by Conor Gibbons
"I've worked with Janell and the Jim Donahue team for several years now and everyone I've encountered has always been kind, patient, and helpful with my insurance needs. I'd recommend their services to anyone based on their excellent customer service and quick responses."

Donnie Stanton

June 28, 2023

5  out of  5 rating by Donnie Stanton
"The Jim Donahue group is outstanding! Very accommodating, careful, and informed. They are always welcoming, prompt in offering first-rate service, and extremely knowledgeable about the insurance plans they provide to their clients."

Jim Powers

June 27, 2023

5  out of  5 rating by Jim Powers
"Jim and his team are exceptional and always willing to help. They provide a great home town feel in everything they do!"

Emmett Corrigan

June 27, 2023

5  out of  5 rating by Emmett Corrigan
"Jim and his team of professionals provide the highest quality of service! Highly recommend!"

Luz Guerrero

June 16, 2023

5  out of  5 rating by Luz Guerrero
"Always very helpful."

Tania Lutcher

June 12, 2023

5  out of  5 rating by Tania Lutcher
"Jim Donahue State Farm and his staff are alway available for my questions and concerns they make you feel like family. Recently my daughter had to purchase her first car, while at the dealership we needed to show coverage. I call the office and in a matter of minutes we received the email showing coverage. Thank you so much for always being available."