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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of John Doherty

John Doherty

April 14, 2025

5  out of  5
rating by John Doherty
"Excellent service from a top notch team!"
We responded:
"You’re too kind Johnny. Thanks for bringing your business the Donahue Insurance Agency. We really appreciate it!!"
Profile photo of Kelly O'Grady

Kelly O'Grady

April 4, 2025

5  out of  5
rating by Kelly O'Grady
"Jim Donahue, Janell Dunker & Team have done an excellent job on our insurance needs for 30+ years: auto, home & life. They are now providing for the next generation with our daughter and son. They are slays responsive and thorough! Highly recommend!!"
We responded:
"All of us at the Donahue Agency appreciate your business and friendship. Thanks Kelly!"
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Tom Owens

March 26, 2025

5  out of  5
rating by Tom Owens
"JIm Donahue and the State Farm team do a great job for our family."
We responded:
"Your terrific family is a pleasure to do business with. Thanks Tom!"
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Stephanie K

March 26, 2025

5  out of  5
rating by Stephanie K
"Everyone is so helpful here! I've been with the same insurance company/agent for 10+ years and have never had a complaint."
We responded:
"We really appreciate your kind words Stephanie. We hope to have you for another 10+ years here at Donahue Insurance Agency!"
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Ed Flynn

March 25, 2025

5  out of  5
rating by Ed Flynn
"Fast courteous service and saved me several thousand dollars with greater coverage.."
We responded:
"You’re the best Ed. On behalf of my team and I and the Donahue Agency, thank you!"
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Jon Mohr

March 24, 2025

5  out of  5
rating by Jon Mohr
"Janelle is great!! She makes the whole process super simple and easy"
We responded:
"Thanks Jon. I think we’ll keep her for another few decades!"
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Herb Mueller

March 21, 2025

4  out of  5
rating by Herb Mueller
"Janelle was a joy to deal with and I even saved money on my homeowners Ins Was very quick over the phone maybe 20 minutes Thanks Janelle"
We responded:
"I’m thrilled that Janell was helpful and that you were pleased with the service. Our entire team at the Donahue Insurance Agency takes great pride in what we do everyday. Thanks Herb!"
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Christine Winchester

March 20, 2025

5  out of  5
rating by Christine Winchester
"We have been with this office since 1997 and really appreciate how friendly, knowledgeable and responsive they are (especially Janell). Would highly recommend."
We responded:
"How is that possible? That would mean I started my agency when I was 12😂. Seriously, you have been a fantastic customer Christine. Thank you very much!"
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Eileen

March 20, 2025

5  out of  5
rating by Eileen
"Jim Donahue’s staff is amazing! Quick to answer the phone and answer all questions and concerns very precisely and throughly. Absolutely a pleasure to work with on all our insurance needs."
We responded:
"All of us here at the Donahue Agency appreciate you and your business. Thanks Eileen!!"
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Joe Russo

March 20, 2025

5  out of  5
rating by Joe Russo
"I just started using Jim Donahue State Farm as my car insurance provider homeowners insurance provider Janell has been awesome working with! They are professional, work diligently, and make you feel like part of the family. Thank you very much! I would recommend giving them a call."
We responded:
"Welcome to the Donahue Agency Joe! We are happy you’re here and really appreciate your business!"
Profile photo of Katherine Kayastha

Katherine Kayastha

March 20, 2025

5  out of  5
rating by Katherine Kayastha
"Jim and his staff have always been extremely responsive to any and all of our needs! Highly recommend them!"
We responded:
"You are too kind Katie!"
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Sue Deitelhoff

March 13, 2025

5  out of  5
rating by Sue Deitelhoff
"Great people to deal with. Fast and precise."
We responded:
"All of us at the Donahue Insurance Agency thank you for your business and your kind works!"
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Scott Smith

March 12, 2025

5  out of  5
rating by Scott Smith
"The best insurance company I’ve ever dealt with, quick responses and very helpful"
We responded:
"Much appreciated Scott, thank you!"
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Liz Larson

March 10, 2025

5  out of  5
rating by Liz Larson
"My parents had been with Jim for years and when it was time for me to go on my own policy they made the transition smooth and easy! Since then whenever I have a change they are very prompt to get things updated!"
We responded:
"All of us at the Donahue Agency are happy to have you and your family as customers. Thanks Liz!"
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Pat Kelly

March 6, 2025

5  out of  5
rating by Pat Kelly
"Janell was proactive with contacting me to offer a review of my upcoming home, auto, and umbrella renewals. I was impressed with how informed/knowledgeable she was in answering a number of questions about insurance in general as well as for me particularly. Great service!"
We responded:
"Molly is a wonderful asset to the team. I'm glad to hear we were able to assist with reviewing your home and auto insurance policies."
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Phil Bracht

February 28, 2025

5  out of  5
rating by Phil Bracht
"We just transferred our policies to Jim. We met with Bridget today in his office and she reviewed our policies and found several mistakes which she corrected and will save us money. I’ve been with State Farm since 1981 and this is the first agent that did all this for me. Jim and his staff are the best. So glad I switched."
We responded:
"Welcome to the Donahue Agency Phil and Veronica. We are thrilled to have you here!"
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Lauren Bock

February 27, 2025

5  out of  5
rating by Lauren Bock
"Working with Bridget on my renter’s insurance policy was seamless. The turnaround with my quote was incredibly quick and my rate was very competitive. Nothing but good things to say about Jim Donahue’s office. Highly recommend them for all your insurance needs!"
We responded:
"All of us at the Donahue Agency love working with Bridget too. It’s so nice of you to acknowledge her. Thanks Lauren!"
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Laurie Martin

February 24, 2025

5  out of  5
rating by Laurie Martin
"I had a great experience recently working with Molly at Jim Donahue State Farm in LaGrange, Il. I cancelled insurance with another company I had been with for thirty years when I realized their auto insurance rates were shockingly high. With State Farm my auto insurance has been substantially reduced and my homeowners insurance fits perfectly with my needs. Many thanks to Molly for all her help."
We responded:
"So very nice of you to commend Molly and I’m please that that you had a pleasant experience. Thanks Laurie!"
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Lissette DeJesus

February 13, 2025

5  out of  5
rating by Lissette DeJesus
"Molly was very pleasant and professional, she provided different options for my insurance needs."
We responded:
"I really appreciate you taking the time to recognize Molly. She has been a terrific addition to our team! Thanks Lissette!"
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Sharon B

January 23, 2025

5  out of  5
rating by Sharon B
"I have been using Jim Donahue’s State Farm office for many years for auto and homeowners insurance. Jhanell, Bridget and Molly are always extremely professional, responsive and knowledgeable. I would highly recommend them to anyone."
We responded:
"Thanks for acknowledging the team Sharon. I’m fortunate to work with them and we are all happy to have you as a customer!"
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TJ Stokes

January 23, 2025

5  out of  5
rating by TJ Stokes
"I always get the absolute best service whenever I call. Shoutout to the whole team at this location! I appreciate all that you do!"
We responded:
"Our team at the Donahue Insurance Agency appreciate you TJ. Many thanks!"
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Kate

January 21, 2025

5  out of  5
rating by Kate
"Hands down the easiest experience I have ever had. Bridget was so helpful & so patient, the whole process took less than 5 minutes & I could not recommend them more!"
We responded:
"We aim to please and keep it simple, and Bridget has it down cold. Thanks Kate, for your feedback, recommendation and business!"
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Diane Klupchak

January 21, 2025

5  out of  5
rating by Diane Klupchak
"Janell is the best. She responds quickly to every question and is very knowledgeable."
We responded:
"I completely agree Diane. She helps me and the entire Donahue Agency Team at the office as well. Thanks for your business!"
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Doug Cousins

January 13, 2025

5  out of  5
rating by Doug Cousins
"Everybody there has been as helpful as I could want and very pleasant and even fun to deal with."
We responded:
"We aim to please and have a good time in the process. My team and I at the Donahue Insurance Agency appreciate you and your business. Thanks Doug!"
Profile photo of Kari S

Kari S

January 9, 2025

5  out of  5
rating by Kari S
"State Farm Insurance - Jim Donahue has insured me for many many years! They are knowledgeable and professional! If you want fair rates and great customer service, this is the company to choose for all your insurance needs! Janelle, Bridget & Molly are all very helpful and kind! Look no further than State Farm - Jim Donahue’s office!! They are located in Lagrange Park!"
We responded:
"That’s so kind of you Kari. From all of us at the Donahue Agency, thank you!"