State Farm® Insurance Agent Jim Donahue

"Very compassionate ladies that explain everything so that I can understand it. I highly recommend this office. I only wish that I had done business with them sooner"

"Jim's team has been so helpful to me over the last 3 months. They are friendly, helpful and super knowledgeable!"

"After have a very unpleasant experience with a different agent, who showed unprofessionalism by never returning a phone call or email and also made many mistakes with my policies, I switched to Mr. Donahue's office. Within 48 hours of my email, I received a call from someone in his office, who was not only very professional but also very understanding and helpful. I'm optimistic that I have made a great choice."

"Jim Donahue’s office has been handling my insurance for the past 23 years. I couldn’t be happier with their excellent customer service. Janell is always willing to help and answer any questions that I have. I highly recommend them."

"Outstanding service and always timely responses to my questions. State Farm staff are accessible if something comes up and offer a great rate for me and my family."

"Long time customers for home and cars. Janell and Jim are great to work with, very prompt and knowledgeable."

"Jim Donahue and Janelle in the office are amazing! They are always ready to help! Jim has been my agent for years and I have felt safe and worry free. Just bought a new car so I had to update my information and as always when I call and say hi it’s Joanna they always remember me . It’s wonderful getting the ma and pa feeling from a large company like State Farm. Keep up the great customer service Donahue office !"

"Always a quick and detailed response."

"As with most insureds this year, rates increased for my home and auto insurance. However, Molly was knowledgeable and helpful in working with me to find ways to decrease my costs, which made me very happy."

"I love working with Janell and the team! They’re extremely responsive and always looking out for my best interest. Making sure rates are correct and the best ones out there."

"Great customer service. Janelle sent details of new policy within minutes of request."

"I would recommend Jim Donahue State Farm. Always very helpful. His support staff is excellent. Any policy changes or updates were always handled with promptness."

"Great experience. Fast service, good rates, nice people."

"I joined new auto insurance good perfect ! So I was happy auto insurance autopay monthly and love drive safe & save state farm insurance I learned new it wow....best wishes state farm insurance are great business insurance Co..thumb up"

"Agents are friendly, patient, straightforward and explain my policy in easy to understand language."

"I have been very fortunate to work with this office for the last several years. They are responsive, kind and help ensure you have the best rate and your needs met. Couldn’t recommend a better insurance agent!"

"Each member of Jim Donahue’s office has always gone above and beyond. Their response time is dependably quick. In today’s world of automated everything what a pleasure it is to speak with an empathetic and efficient caring human being. A local treasure."

"Absolutely the best customer service! Been insured by them for many many years for our homes and cars! Jim and his staff are the best!!!"

"I highly recommend choosing Jim Donahues office for your service! Janelle is always a pleasure to speak with and I’m always satisfied with State Farm!"

"I was able to update my homeowners insurance and transfer coverage to my new auto conveniently in less than half an hour with Janelle in Jim Donahue's office. Her questions and suggestions were most useful in optimizing my coverage. She was also able to answer all my questions."

"Jim and his team have gone above and beyond for us multiple times. I highly recommend him!"

"Molly is a very nice agent to deal with and answers all questions you may have ,but always read and keep up with your own paperwork and follow up with things that that need to be addressed if incorrect. Dear Mr. Donahue OMG typo in your response back; re-enter the wonderful employee she is..💯😁"

"We have been long time clients of this agency and have always been pleased with the service- all in the agency are very responsive to any request"

"Our experience was outstanding. From our first engagement on 01/29/24 with Ms. Janell Dunker to meeting her in their office on 01/30/24 to discuss and complete our insurance application, she was extremely helpful and thorough in explaining our coverage and payment options. Efficient and professional but also friendly. She made switching insurance carriers simple and straightforward."