State Farm® Insurance Agent Jim Donahue

"Jim Donahue has been our agent for over 20 years due to their excellent customer service and responsiveness to our needs. Thank you!"

"Molly was fantastic! She helped me bundle my home and auto and now I’m saving $1000’s annually compared to other insurance agency’s. Very flexible and easy to work with. Would recommend to anyone looking to get a new policy."

"Jim, Janelle, and staff do a great job. Highly recommended!"

"Everyone in the office is super helpful and great to work with! They always take the time to go over pricing and the “better deal.” Highly recommend using them for any insurance needs!"

"Friendly staff and great customer service, they’re always available to assist when needed!"

"I've been a customer for 20 years....consistently good advice, excellent service!"

"Janelle is the best insurance agent."

"Want to commend Jim, Janelle and staff for their expediency in responding to my family’s home, auto and business needs. We have been longstanding clients and have yet to be disappointed."

"Jim and his staff have been servicing our policies for nearly three years now. What a dedicated team! The staff are extremely knowledgeable and go out of their way to help you with whatever you may need, whether it's making changes to a policy, applying for life insurance, or asking a question about a bill. You won't find a better State Farm agency, I promise you."

"I have been using State Farm for as long as I have been driving (16 years) and my parents have been using them longer. We have worked with Janell on everything we’ve needed and she has always gone above and beyond to help us quickly resolve any issues we’ve had or make any changes we’ve needed. We really appreciate the service we’ve received here! UPDATE (July 2025): I recently purchased my first home and needed to urgently update my insurance for closing. Janelle worked expeditiously to update my plan and made quick adjustments as needed throughout the process. You truly are in good hands with Janelle and Jim."

"Everything was very nices and fast whith my request thanks again.l will really recommend this offices 🙏🙏"

"On if the best companies ever! Good/Excellent staff to work with, kind, helpful, understanding, I'll recommend them to anyone!!! Always there when you need them🥰 The very best!!"

"I would not recommend. Incorrectly charged and then would not help me to correct the problem or get a refund."

"I would not recommend working with this Agent. I was told false information and was being incorrectly charged for a car I no longer owned. Then was charged double for a new car. Very poor communication!"

"Jim and his team have provided excellent service for years! Friendly staff, quick to respond, I feel fully supported!"

"I have been working with Janell at this State farm branch since college and could not be more happy with the level of service on my car, home, and small business insurance. The whole tam here is very well versed in what they do and incredibly responsive over phone and email. Would highly recommend giving them your business"

"Great customer service. Glad we have these folks as our State Farm agent!"

"The J.D. State Farm agency is the best I have every had for home and auto insurance. They always respond quickly and have the best policies and rates."

"Jim and his team are great to work with and very knowledgeable. I highly recommend this State Farm team."

"For the past 15 years Jim and his staff have been top notch professionals. They’ve handled all our issues with prompt and excellent results."

"My family has worked with Jim Donahue’s office for many years without any complaints! More recently I have needed some policies written with a quick turnaround and they have always followed through SO quickly. Thank you to everyone who works at the office"

"State Farm is always responsive, and fair. The people are friendly and reassuring to work with. Yes, 5 stars! Janell, a special thanks to you."

"We have been with them for many years. They are very good people to deal with and recommend them highly."

"Been a State Farm customer for many years but switched to Jim Donahue's office because I needed someone licensed in both IL and IN. A couple months later I had an issue with an errant classification on my 19- year- old son's driver's record by the Secretary of State. Their error would have doubled the cost of our insurance. Janelle and Molly in Jim's office went above and beyond to successfully get the issue resolved. I highly recommend Jim Donahue's office!"

"I can't begin to say enough about these wonderfully helpful souls here at the Jim Donahue State Farm office. They offer customers a solid professional connection, with honest and friendly service. A huge shout-out has to go to Janell; for keeping it positive, from my very first call, she has been a rockstar for over 40 years👍"