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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Karolynn

Karolynn

May 12, 2026

5  out of  5
rating by Karolynn
"Molly was AMAZING! She made the entire process of moving and bundling services very easy. As a busy professional, I appreciated the attention to detail and levels of efficiency to their approach!"
We responded:
"So glad that you were pleased with Molly and her service. She is a huge part of our incredible team at the Donahue Agency. Thanks Karolynn!"
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Nora Kalck

May 12, 2026

5  out of  5
rating by Nora Kalck
"The staff there is always so helpful. They are quick to respond and help you with whatever you may need."
We responded:
"My team is the best in the business. I’m blessed to have them here representing the Donahue Agency, and you as a customer. Thanks Nora!"
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Cathleen Wilburn

May 11, 2026

5  out of  5
rating by Cathleen Wilburn
"My entire experience at Jim Donohue’s agency was great. His team worked with each other and me expertly, explaining ever I needed to know clearly."
We responded:
"Thanks Cathleen. We truly aim to please. My team and I appreciate you and your business!"
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Sarina Brown

May 6, 2026

5  out of  5
rating by Sarina Brown
"I switched from Progressive over to a statefarm and saved $200 and also Molly was very helpful she got me the best rates Thanks again"
We responded:
"Smart choice Sarina. Molly and I, along with the entire Donahue Agency thank you for your business!"
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Arely Bahena

May 4, 2026

5  out of  5
rating by Arely Bahena
"This team rocks! They are super responsive and do a great job at following up."
We responded:
"You rock too Arely! We appreciate you and your business."
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Anthony Albazi

April 24, 2026

5  out of  5
rating by Anthony Albazi
"Been with Jim Donahue State Farm for many years. Just bought a new house, and Jim’s team makes any and all tasks seamless. Excellent customer service!"
We responded:
"Congrats on your new home Anthony, and thanks for trusting us with insuring it! Jim"
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Peggy Mueller

April 22, 2026

5  out of  5
rating by Peggy Mueller
"Great experience! I worked with Janelle to get a plan put together and Molly assisted along the way as well! It was such an easy process and I’m saving over $100 a month from my previous insurance! Definitely recommend!!"
We responded:
"Janell, Molly and all of the Donahue Agency team members take pride in making the customer service experience world class. Thank you for your business Peggy!"
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Kimberly Georgeff

April 21, 2026

5  out of  5
rating by Kimberly Georgeff
"I have been with Jim and his team since I started driving at age 16 (on my parents’ policy), and I have insured every car and home through them. We have always received excellent service with every incident, accident and claim (which has been a few over the past 35+ years). They take care of you like family. I highly recommend!"
We responded:
"We consider our customers as family as well. Thanks for the kind words Kim!"
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Lianna Brown

April 20, 2026

5  out of  5
rating by Lianna Brown
"Janell and team at Jim Donahue’s State Farm office are great. My family has been with the team for many years and have always received excellent service."
We responded:
"All of us a Team Donahue appreciate you and your family for your many years of support. Thanks Lianna!!"
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Kevin Horan

April 14, 2026

5  out of  5
rating by Kevin Horan
"We have been insured by Jim Donahue State Farm insurance for over 20 years. All of our insurance needs are covered by State farm due to the great work of Jim Janelle and staff. Everyone with Jim‘s office is very knowledgeable, professional and friendly. We had a recent claim andJanelle explained the claim process perfectly so we knew what to expect in resolving the claim. Thank you all for your excellent service. Hopefully we can stay insured with you for the next 20 years."
We responded:
"How about another 30? We really appreciate your business. Thanks Kevin!"
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John

April 13, 2026

5  out of  5
rating by John
"I thoroughly enjoyed my business with Janell and her group! They were very accommodating . Babs Ward"
We responded:
"Thanks Babs and welcome to the Donahue Agency!"
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Courtney Burkett

April 10, 2026

5  out of  5
rating by Courtney Burkett
"I've been working with Jim and Janell for a few years now. They are both very diligent and always address my emails/concerns the same day! Everything is always quick with them, which is so appreciated!"
We responded:
"Janell, myself and the entire team at the Donahue Agency are thrilled that you’re satisfied. Thanks Courtney!"
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Patti Blazer

April 9, 2026

5  out of  5
rating by Patti Blazer
"I have been using Jim's agency for my homes/cars and it has been a very professional and personable experience. I have every bit of confidence in the entire staff there as they have helped me navigate a claim of recent regarding an ice dam on the roof. I would recommend their agency - they are a good neighbor."
We responded:
"A good neighbor with great customers, and you certainly are one of them. Thanks Patti!"
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Kevin Brooks

April 8, 2026

5  out of  5
rating by Kevin Brooks
"Very happy with coverage, service and especially staff for 20+ years. I would recommend to anyone seeking insurance coverage of all types."
We responded:
"Kevin, thank you for your kind words. I completely agree—the staff truly makes the agency. It’s hard to believe it has been over 20+ years."
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Claudia Chapulis

April 4, 2026

5  out of  5
rating by Claudia Chapulis
"A neighborhood gem. Wonderful customer service, feels like family."
We responded:
"Thank you for your 5-star review, Claudia. Welcome to the agency. Feels like family because you are family! "
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Lindsay Sherwin

April 2, 2026

5  out of  5
rating by Lindsay Sherwin
"I have been a customer for many years. Jim and all of his staff are very friendly and knowledgeable. They’re always very helpful and answer all my questions. Definitely would recommend the for all insurance needs"
We responded:
"Thank you for the amazing review, Lindsay! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Molly Davies

April 2, 2026

5  out of  5
rating by Molly Davies
"Jim and Janell are great! Been helping me and my family for years!!! Great service."
We responded:
"We hope to work with you for many more years Molly! Many thanks!"
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Lara Keith

April 2, 2026

5  out of  5
rating by Lara Keith
"Jim and his entire staff provide top notch service! They are always there to support my growing family through all of life’s stages. Couldn’t be happier with the level of service and responsiveness they provide. Highly recommend!"
We responded:
"“Like a Good Neighbor” We love having you and your amazing family as customers. Thank you Lara!"
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Gabe

March 22, 2026

5  out of  5
rating by Gabe
"Responsive and helpful"
We responded:
"The Donahue Agency is proud to call you our customer. Thanks Gabe!"
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Jenny Gardner

March 19, 2026

5  out of  5
rating by Jenny Gardner
"Their team is so great at responding to you. That’s one of the reasons I went with State Farm."
We responded:
"We respond because we love our customers. Thanks Jenny!"
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Kevin Owens

March 16, 2026

5  out of  5
rating by Kevin Owens
"Molly was a great help with my request for help with one of our policies~"
We responded:
"We appreciate the love Kevin. Molly and the entire Donahue Team thank you!"
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Anthony Demichael

March 13, 2026

5  out of  5
rating by Anthony Demichael
"Great service, always available and quick to respond to emails."
We responded:
"You’re a good man Anthony. Thanks for the shout out!"
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Carol Henkel

March 11, 2026

5  out of  5
rating by Carol Henkel
"Great experience. Janell from Jim’s office helped me and she was extremely knowledgeable & helpful. Will recommend to others."
We responded:
"We are happy that you are pleased with us Carol. Janell, me and our entire team at the Donahue Agency are glad you are here!"
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Janet Turner

March 10, 2026

5  out of  5
rating by Janet Turner
"Janell and team at Jim Donahue’s State Farm office are great. We’ve worked with the team for many years and have always received excellent service. I recently purchased renters insurance for a family member and it was a quick and easy process."
We responded:
"You and your family are the best. Thanks Janet!"
Profile photo of Luleta Dardovski

Luleta Dardovski

March 5, 2026

5  out of  5
rating by Luleta Dardovski
"Great experience with Jim and Molly! Really quick email response time and very easy to reach via phone!"
We responded:
"Welcome, Luleta! If we can be of service to you or your family, please don’t hesitate to let us know. We’re here to help!"