State Farm® Insurance Agent Jim Donahue

"Everybody there has been as helpful as I could want and very pleasant and even fun to deal with."

"State Farm Insurance - Jim Donahue has insured me for many many years! They are knowledgeable and professional! If you want fair rates and great customer service, this is the company to choose for all your insurance needs! Janelle, Bridget & Molly are all very helpful and kind! Look no further than State Farm - Jim Donahue’s office!! They are located in Lagrange Park!"

"I have used Jim Donahue State Farm as my car insurance provider over the years and have nothing but great things to say about Jim and his team. They are professional, work diligently, and make you feel like part of the family. They do a great job communicating and responding promptly. Whenever I have questions about a claim or something on my statement, they take the time to explain it in an easy-to-understand manner. I highly recommend them to anyone and everyone. Thank you again!"

"Several years ago I had an automobile claim and recently had a property claim. Both times the claim process went smoothly with no surprises. The support I received from this agency was excellent."

"My wife and I moved to La Grange Park last year and connected with Jim Donahue's office, initially for our homeowner's insurance. We have nothing but positive things to say about our experience so far...their team has gone above and beyond in managing our insurance needs and we're very happy to have them available to us as our local State Farm partner. They are extremely professional and "user-friendly" to work with. One particular example that comes to mind is when we first moved in we had been working with various State Farm offices over the years and had different policies in a host of places, which was tough for us to manage. Molly and her team helped us consolidate everything under one roof and the process was overall seamless. We've since come to them on multiple occasions to make changes and add coverage and have never had any issues. The process is easy and the pricing is transparent. Their service model meets us where we are and we certainly appreciate this level of service and don't take it for granted. We look forward to continuing to work with their team and grow our relationship over time. Would certainly recommend them to friends and family! Thank you!"

"Jim Donahue and Janell have been serving my family for a very long time, and they are fantastic to work with, experienced, and very knowledgeable."

"I have worked with Jim Donahue's office for more than 20 years and always have received prompt and personal service. Janell has helped me with claims and other policy matters and I'm always impressed, and appreciative."

"Janell @ Jim Donahue’s office was a tremendous help. She handled everything so efficiently and expeditiously. It’s good to have a local person looking out for my policies and family. I’d recommend this office."

"I’ve been a loyal customer of State Farm for several years now, and I can confidently say that I've always been satisfied with their services. From the very beginning, their level of customer service has been exceptional, and it’s one of the main reasons I’ve stayed with them for so long"

"This is, by far, the best insurance agency around. Everyone in the office is kind, honest, and always willing to help you with all your insurance needs. Can’t imagine doing insurance business elsewhere."

"As isual Janell and the Donahue team is there when i need them. Thank you for making it so easy to resolve my family's needs. It is impossible to imagine my insurance with anybody else! I have worked with Janell for over 20 years. There is simply nobody who does a comparable job when it comes to customer care. The whole team at Donahue's office is consistently excellent. I tell everyone I know to call Janell. She knows insurance and loves people. I look forward to another 20 years. 5 star professionals in this office!! Thank you Janell...so appreciate you! Happy Holidays to you and your family."

"I have been working with Jim Donahue for over 20 years. Jim has a great staff headed up by Jannel, who is knowledgeable, attentive, and truly dedicated to providing the best service possible. They take the time to explain all the details clearly and ensures that I understand my options, and always has my best interests in mind. I feel confident and secure knowing my insurance needs are in their hands. I highly recommend Jim Donahue to anyone looking for a reliable, caring, and professional agent! Stephen Slas"

"We are new to Jim Donahue's agency, though State Farm customers for nearly 50 years. We have had few claims and only one other claim from our Home Owners. We are so RELIEVED and COMFORTED by our decision to switch our agency to Jim Donahue's team. A week ago I reluctuntly wondered about filing a claim for water damage in our house, and after consulting with Molly, one of Jim's team members, I discovered the damange was far more significant and problematic than I anticipated. The response and superb customer service has been seamless! The referral for mitigation has been spot on and far more efficient and thorough than our previous claim's response. We feel well supported and directed. We are SO pleased and I would like to give a HUGE shout out to this State Farm agency professionalism and support."

"I was shopping around for home and auto insurance, and I wish I would have just call them first and save my self some time. Molly was able to provide me with a competitive quote and excellent service. They are always available and fantastic to work with."

"Great friendly service!"

"I was recommended to Jim by my loan officer, Jim introduced me to a member of his team, Janell, and she helped take me from start to finish in getting the necessary coverage I needed. Very friendly, patient and fast! A great team!"

"I enjoy working with the staff at this location. Very helpful, and always polite."

"Great customer service! Team was very helpful when making sure I had the proper coverage."

"I have been using Jim Donahue’s State Farm branch for I believe 20 years. The girls in the office are so knowledgeable and responsive, and have helped me as I worked through selling a home, renting multiple apartments, buying cars, etc. I would recommend them to anyone. And I thank them………"

"Excellent service for your Business and Auto Insurance! Don’t look anywhere else. Speak to Molly let her know I sent you."

"Me and my family have been with Jim and his team for decades!! He and his team are always a pleasure to work with, especially Janell she’s always so kind and personable and helps me with any of my questions in a timely manner! I would definitely recommend Jim Donahue State Farm Agency!"

"Has been my agent for 10yrs! House, cars and kid. Even filing a claim. Has met or exceeded my expectations."

"Janell is the best! I moved from Allstate and premiums went down a ton. As important is the service from Janell is as good as it can get. Even had a claim (that 90mph wind storm this summer) and SF was great about it all, paid on time, no hassles."

"I cannot say enough nice things about this insurance office. Jim Donohue is a careful and diligent agent for State Farm and we’ve had our coverage with his office for about fifteen years. However, at this point, most of our questions and service is provided by his office staff. I believe the entire staff is made up of women and each is EXCELLENT. Without exception, they are thorough, helpful, detail oriented, good listeners and empathetic. Exactly what you are seeking when considering additional coverage or reporting a loss. My husband and I both highly recommend this office."

"Great punch of people Started working with Jim Donahue on a recommendation And I'm very happy with my decision. I would recommend them to anybody who would who can appreciate talking to real people. Everyone in the office is willing to spend as much time as necessary to help met my insurance needs. I also have a Hagerty policy throught them for my 1988 Fiero GT. Thanks again for having me, Johnny P Berwyn, IL"