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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mary Rownd

Mary Rownd

October 17, 2025

5  out of  5
rating by Mary Rownd
"For 20+ years, Jim and Janell have provided excellent service and counsel."
We responded:
"Thank you, Mary! We appreciate the kind words and you being a loyal customer."
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Phil Bracht

October 16, 2025

5  out of  5
rating by Phil Bracht
"We just transferred our policies to Jim. We met with Bridget today in his office and she reviewed our policies and found several mistakes which she corrected and will save us money. I’ve been with State Farm since 1981 and this is the first agent that did all this for me. Jim and his staff are the best. So glad I switched. Molly just help me by sending our new roof information in to State Farm. Everyone in Jim's office are great."
We responded:
"Welcome to the Donahue Agency Phil and Veronica. We are thrilled to have you here!"
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Catherine Kosin

October 10, 2025

5  out of  5
rating by Catherine Kosin
"Janell from State Farm made the experience of transferring insurance painless. She was quick to respond to emails and texts regarding updated quotes and my questions. She also inquired about details which led to a lower rate for my policies. Janell was very thorough, quick and kind, and made a process I had some anxiety about very easy."
We responded:
" Welcome to my agency! Janell is a great asset to the team and office. I'm happy she made your experience transitioning to the Donahue Insurance Agency, easy and painless. We are looking forward to many years of working with you."
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Dan Jessup

October 1, 2025

5  out of  5
rating by Dan Jessup
"Bridget has been awesome! Timely, accurate and excellent follow-through."
We responded:
"Thank you, Dan! Bridget is an asset to the Donahue Insurance Agency, Inc. "
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Christopher Moss

September 27, 2025

5  out of  5
rating by Christopher Moss
"Molly was resourceful and provided us with the coverage we needed in a friendly and professional manner."
We responded:
"We are thrilled that you are pleased with Molly and the service that she provided. She has been a tremendous asset to the Donahue State Farm Team. Thank you Chris!"
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Tom Carlson

September 24, 2025

5  out of  5
rating by Tom Carlson
"Quite enjoyable working with Jim Donahue and his team of highly talented people. Truly "Best in Class" approach to build relationships while delivering exemplary service and support."
We responded:
"Thank you very much Tom! I love the word “exemplary” and can’t wait to share that with my team at the Donahue Agency."
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Vivian Trujillo

September 22, 2025

5  out of  5
rating by Vivian Trujillo
"Janell and Jim have been our agents for decades. Every time I call I know they will get my questions answered right away. They are kind, professional, and very easy to talk to. They understand our time is valuable and will get quotes, changes, insurance cards and claims processed immediately. They also take the time to explain all the options available in detail so we can make the best decision. I always appreciate their advice, and kindness. I couldn’t ask for anything more in our agents. Thank you!"
We responded:
"It has been our privilege at the Donahue Agency working with you and your family through the years. Thanks Vivian!"
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Marco Rivas

September 16, 2025

5  out of  5
rating by Marco Rivas
"I have been working with Janell from this branch for over 15 years, She is AMAZING!! Always there for you!! Thank you Janell!"
We responded:
"Thank you Marco. On behalf of Janell and the rest of the Donahue Agency Team, we appreciate you and your business!"
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Paul Zaras

September 16, 2025

5  out of  5
rating by Paul Zaras
"Easy to work with. Very responsive."
We responded:
"Team Donahue appreciates that Paul, many thanks!"
Profile photo of Kerry Lange

Kerry Lange

September 16, 2025

5  out of  5
rating by Kerry Lange
"Janell and Jim are incredible. Very responsive and great partners for home and auto insurance."
We responded:
"It has been our pleasure to partner with you Kerry. Thanks for the kind words and your business!"
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Jeff McCoy

September 10, 2025

5  out of  5
rating by Jeff McCoy
"I left two years ago for a lower price. I found out lower was not better. I am back now! Great service and great people!!"
We responded:
"Welcome back, Jeff! Looking forward to many years of working with you and your family."
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Mark Walsh

September 4, 2025

5  out of  5
rating by Mark Walsh
"Jim, Molly, and the rest of the team helped me sign up for renters insurance very quickly and I’m so grateful. Very dedicated, helpful, and nice group of people!"
We responded:
"Welcome to the Donahue Agency Mark. We’re thrilled to have you here!"
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Leonard Slabinak

September 3, 2025

5  out of  5
rating by Leonard Slabinak
"The team in the office is awesome! Extremely helpful, and knowledgeable. Made our switch to State Farm super easy. I like that there is always someone in the office to help you. We left out last company of 30+ years to join the State Farm family."
We responded:
"My team and I, along with the entire State Farm family, welcomes you and appreciates you. Thanks Leonard!"
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Joanna Santos

September 1, 2025

5  out of  5
rating by Joanna Santos
"We have been with this agency and Statefarm for about 5 years. Janall and staff are the nicest, most helpful and knowledgeable!"
We responded:
"It’s very nice of you to acknowledge Janell and the team. Thanks for your business Joanna!"
Profile photo of Walter K. Dzendzeluk

Walter K. Dzendzeluk

August 27, 2025

5  out of  5
rating by Walter K. Dzendzeluk
"Awesome service. Everyone is super helpful."
We responded:
"Thanks, Walter! We appreciate your business. "
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Terri LoBianco

August 12, 2025

5  out of  5
rating by Terri LoBianco
"Jim Donahue has been our agent for over 20 years due to their excellent customer service and responsiveness to our needs. Thank you!"
We responded:
"Thank you Teri! You, Lou and family have been a pleasure to work with over the years. "
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Jack Hansa

August 7, 2025

5  out of  5
rating by Jack Hansa
"Molly was fantastic! She helped me bundle my home and auto and now I’m saving $1000’s annually compared to other insurance agency’s. Very flexible and easy to work with. Would recommend to anyone looking to get a new policy."
We responded:
"The Donahue Agency takes great pride in providing value to our customers. I’m thrilled that you are satisfied with our amazing Molly and the competitive rates. Thanks Jack!"
Profile photo of Paul Huguelet Sr.

Paul Huguelet Sr.

August 6, 2025

5  out of  5
rating by Paul Huguelet Sr.
"Jim, Janelle, and staff do a great job. Highly recommended!"
We responded:
"Thanks Paul. You have been a great customer for many years!"
Profile photo of Becca Gacek

Becca Gacek

August 6, 2025

5  out of  5
rating by Becca Gacek
"Everyone in the office is super helpful and great to work with! They always take the time to go over pricing and the “better deal.” Highly recommend using them for any insurance needs!"
We responded:
"My team and I appreciate you and your business. Thanks Becca!"
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Norman Rick

August 6, 2025

5  out of  5
rating by Norman Rick
"Friendly staff and great customer service, they’re always available to assist when needed!"
We responded:
"We aim to please Norman. Just like an office full of “Good Neighbors”. Thanks for your thoughts and your business!"
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Thomas

July 22, 2025

5  out of  5
rating by Thomas
"Janelle is the best insurance agent."
We responded:
"Thanks Thomas. I concur!"
Profile photo of Bob Boldt

Bob Boldt

July 16, 2025

5  out of  5
rating by Bob Boldt
"Want to commend Jim, Janelle and staff for their expediency in responding to my family’s home, auto and business needs. We have been longstanding clients and have yet to be disappointed."
We responded:
"Bob, thank you for your kind words. It is our pleasure assisting you and your family for your auto, home and business needs. We are looking forward to many more years. "
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Rachael Watts

July 15, 2025

5  out of  5
rating by Rachael Watts
"Jim and his staff have been servicing our policies for nearly three years now. What a dedicated team! The staff are extremely knowledgeable and go out of their way to help you with whatever you may need, whether it's making changes to a policy, applying for life insurance, or asking a question about a bill. You won't find a better State Farm agency, I promise you."
We responded:
"I’m pleased that you’re happy with team and service. The Donahue Agency can’t do it without them. Thank you Rachael!"
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Joe Plukarski

July 8, 2025

5  out of  5
rating by Joe Plukarski
"I have been using State Farm for as long as I have been driving (16 years) and my parents have been using them longer. We have worked with Janell on everything we’ve needed and she has always gone above and beyond to help us quickly resolve any issues we’ve had or make any changes we’ve needed. We really appreciate the service we’ve received here! UPDATE (July 2025): I recently purchased my first home and needed to urgently update my insurance for closing. Janelle worked expeditiously to update my plan and made quick adjustments as needed throughout the process. You truly are in good hands with Janelle and Jim."
We responded:
"Joe - we have enjoyed being your State Farm Agency for each of those years, and hope to continue to earn yours and your families business for many more to come. Many thanks!"
Profile photo of Isaura Deniz

Isaura Deniz

June 26, 2025

5  out of  5
rating by Isaura Deniz
"Everything was very nices and fast whith my request thanks again.l will really recommend this offices 🙏🙏"
We responded:
"My team thanks you. I thank you, And State Farm thanks you. Have a Happy 4th Isaura! "