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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shirley Minor

Shirley Minor

February 6, 2026

5  out of  5
rating by Shirley Minor
"Called a nearby roadside service to jumpstart the battery and was reimbursed for the fee. Great service!!"
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Rita Olson

February 6, 2026

5  out of  5
rating by Rita Olson
"They are always available and knowledgable. Friendly and efficient. I've been with them for years."
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Robert Meloni

February 6, 2026

5  out of  5
rating by Robert Meloni
"Jim and his team have your back. Professional and truly caring. Have helped me weather crazy increases in auto, home, and umbrella. Excellent consultations."
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Maggie Blaha

February 5, 2026

5  out of  5
rating by Maggie Blaha
"Great customer experience! Very easy to work with, they got back to you super quickly and are very helpful. I would highly recommend and great coverage"
We responded:
"We really appreciate your recommendation Maggie. My team and I are proud having you as our customer."
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Lori

February 5, 2026

5  out of  5
rating by Lori
"I Always search for My personal Insurance coverage with a Reputable, Safe, and Trusting Company. I Found it with State Farm. Their personal attention cut my Vehicle, Renters, roadside service, and car rental in half for The same coverage of The previous Company! When your on a fixed income, or not, this extra savings has been a God Send! Thank-you Jim Donahue- State Farm"
We responded:
"So happy that you’re enjoying our competitive rates Lori. My team and I will provide you with excellent service to pair with those great rates. Thanks for being a valued customer!"
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Chris O'Hea

January 30, 2026

5  out of  5
rating by Chris O'Hea
"I've been with Jim Donahue State Farm for years, and have found their coverage for auto accidents and home repairs to be very good. But what really sets them apart is their friendly, responsive and often times proactive customer service, with a special shout out to Janell."
We responded:
"It has been our privilege, Janell, myself and our entire team at the Donahue Agency, to take care of you and your family. Thanks Chris!"
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M B

January 27, 2026

5  out of  5
rating by M B
"I have always had good interactions with Jim's office. They are very responsive to my inquiries and willing to take the time to explain things to me. They have also looked for ways to save me some money on my policies. Molly is always cheerful and treats me as valued customer when I call. Thanks!!!"
We responded:
"Molly and I, along with the entire team at the Donahue Agency thank you for sharing your experiences. Thank you very much!"
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Kevin Lane

January 20, 2026

5  out of  5
rating by Kevin Lane
"We recently switched to Jim Donahue’s practice and couldn’t be happier. The customer service has been excellent, Highly recommend!"
We responded:
"Welcome aboard Kevin and family. We are thrilled to have you here at the Donahue Agency!"
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Lucas Fangmeier

January 20, 2026

5  out of  5
rating by Lucas Fangmeier
"Very helpful and knowledgeable over the phone! I have only had to reach out one time and it was quick and pleasant, thanks."
We responded:
"We are thrilled that you are please with our response Lucas. Thanks for the nice review!!"
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Katie B

January 20, 2026

5  out of  5
rating by Katie B
"Always super helpful and fast! Have helped me through multiple home purchases, insuring cars and a camper van! Everyone in the office is so quick to help and explain everything. Definitely would recommend!"
We responded:
"Team Donahue takes great pride in our customer service. Glad to see that you’re satisfied. Thank you Katie!"
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Megan Mattucci

January 20, 2026

5  out of  5
rating by Megan Mattucci
"Fast, friendly and helpful - we love this State Farm office!"
We responded:
"We love you too Megan! Thanks for being a great customer of the Donahue Agency."
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Heidi Placuszok

January 15, 2026

5  out of  5
rating by Heidi Placuszok
"The service was phenomenal as was the price. This reduced my auto insurance by $900 every six months! Homeowners insurance was just slightly lower. State Farm is a company that I can feel comfortable with because they have been around for so long. I would recommend everyone to work with Molly!"
We responded:
"Thank you Heidi, and welcome to the Donahue Insurance Agency!"
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Terrie Ross

January 13, 2026

5  out of  5
rating by Terrie Ross
"It's been good"
We responded:
"Thanks Terrie. It has been our pleasure taking care of your insurance needs here at the Jim Donahue Agency!"
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Bob Marciszewski

December 31, 2025

5  out of  5
rating by Bob Marciszewski
"I’ve had a great experience with our State Farm office. Molly and Jannell are always friendly knowledgeable, and happy to help with any questions I may have. Most recently, when we sold our house, they made the transition seamless and ensured our new home was properly covered. Their attention to detail and responsiveness really give me peace of mind. Highly recommend Jim Donahue - State Farm Office."
We responded:
"All of us at the Donahue Agency enjoy working with you as well. Thanks Bob!"
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Joe Sobczak

December 12, 2025

5  out of  5
rating by Joe Sobczak
"We recently switched to Jim Donahue’s practice and couldn’t be happier. The customer service has been excellent, especially thanks to Molly. Highly recommend!"
We responded:
"Thanks for acknowledging Molly and the Donahue Insurance team , Joe. We all take pride in providing the very best service and we’re thrilled that you’re happy here!"
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Ed Flynn

December 3, 2025

5  out of  5
rating by Ed Flynn
"Fast courteous service!"
We responded:
"You’re the best Ed. On behalf of my team and I and the Donahue Agency, thank you!"
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Thomas Schoder

December 2, 2025

5  out of  5
rating by Thomas Schoder
"The J.D. State Farm agency is the best I have every had for home and auto insurance. They always respond quickly and have the best policies and rates."
We responded:
"You are too kind Tom. I will be sure to pass along your comments to my amazing team, thank you!"
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Lisa Houk

November 26, 2025

5  out of  5
rating by Lisa Houk
"Jim, Janell and team did a great job finding us the right insurance at the right time. Always so easy to work with and they have taken great care of us for many years."
We responded:
"Janell, the team and I thank you for your thoughts Lisa, and for being a great customer over the years. Happy Thanksgiving to you and your family!"
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Jeff Peterson

November 24, 2025

5  out of  5
rating by Jeff Peterson
"Staff is friendly and very knowledgeable. Would recommend!"
We responded:
"Thanks Jeff. I love when my team gets recognized for all they do. Could not do it without them. Have a great Thanksgiving!"
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Tyler Fencl

October 31, 2025

5  out of  5
rating by Tyler Fencl
"I have been clients of Jim for years along with my mother when she was alive. Very pleased with the service and very pleased with the enthusiasm from the staff."
We responded:
"On behalf of the entire Donahue Agency team, thank you Tyler!"
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Mary Rownd

October 17, 2025

5  out of  5
rating by Mary Rownd
"For 20+ years, Jim and Janell have provided excellent service and counsel."
We responded:
"Thank you, Mary! We appreciate the kind words and you being a loyal customer."
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Phil Bracht

October 16, 2025

5  out of  5
rating by Phil Bracht
"We just transferred our policies to Jim. We met with Bridget today in his office and she reviewed our policies and found several mistakes which she corrected and will save us money. I’ve been with State Farm since 1981 and this is the first agent that did all this for me. Jim and his staff are the best. So glad I switched. Molly just help me by sending our new roof information in to State Farm. Everyone in Jim's office are great."
We responded:
"Welcome to the Donahue Agency Phil and Veronica. We are thrilled to have you here!"
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Catherine Kosin

October 10, 2025

5  out of  5
rating by Catherine Kosin
"Janell from State Farm made the experience of transferring insurance painless. She was quick to respond to emails and texts regarding updated quotes and my questions. She also inquired about details which led to a lower rate for my policies. Janell was very thorough, quick and kind, and made a process I had some anxiety about very easy."
We responded:
" Welcome to my agency! Janell is a great asset to the team and office. I'm happy she made your experience transitioning to the Donahue Insurance Agency, easy and painless. We are looking forward to many years of working with you."
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Dan Jessup

October 1, 2025

5  out of  5
rating by Dan Jessup
"Bridget has been awesome! Timely, accurate and excellent follow-through."
We responded:
"Thank you, Dan! Bridget is an asset to the Donahue Insurance Agency, Inc. "
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Christopher Moss

September 27, 2025

5  out of  5
rating by Christopher Moss
"Molly was resourceful and provided us with the coverage we needed in a friendly and professional manner."
We responded:
"We are thrilled that you are pleased with Molly and the service that she provided. She has been a tremendous asset to the Donahue State Farm Team. Thank you Chris!"