Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tim C

Tim C

July 16, 2024

5  out of  5 rating by Tim C
"Jim, Bridget, and Janell are all very helpful. Highly recommend!"
Profile photo of Paula Faustin

Paula Faustin

July 16, 2024

5  out of  5 rating by Paula Faustin
"I have been a customer for so long that Jim, and Janell and the whole office all make me feel like family. They go way beyond to do everything they can for us. I couldn’t imagine my insurance needs handled by anyone else. They are absolutely the greatest. Highly recommended."
Profile photo of John Kuttenberg

John Kuttenberg

July 15, 2024

5  out of  5 rating by John Kuttenberg
"The staff at Jim Donahue State Farm are all personable, professional and efficient. I had the pleasure today working with Bridget on transferring the insurance on one of my vehicles and she made the transition seamless and quick."
Profile photo of Ryan B

Ryan B

July 13, 2024

5  out of  5 rating by Ryan B
"These are the best home and auto insurance staff we've had. Bridgette and Molly are fantastic in particular."
Profile photo of James Wilder

James Wilder

July 12, 2024

5  out of  5 rating by James Wilder
"Excellent service and great customer service!"
Profile photo of Bradley Grimes

Bradley Grimes

July 12, 2024

5  out of  5 rating by Bradley Grimes
"Janell is always helpful and quick to respond to my needs. She has helped me with renter's insurance for my past couple apartments and makes the process very easy."
Profile photo of Phil Lobdell

Phil Lobdell

July 12, 2024

5  out of  5 rating by Phil Lobdell
"I always receive prompt, courteous responses to my requests by email!"
Profile photo of Connie Gresko

Connie Gresko

July 10, 2024

5  out of  5 rating by Connie Gresko
"Love this agent and the staff. They've helped us with auto, home, personal AND business policies. They are super quick to respond to requests and are always very professional and friendly. Would highly recommend."
Profile photo of Deborah Allen

Deborah Allen

June 3, 2024

5  out of  5 rating by Deborah Allen
"Loved working with Janell. Her expertise and quick response were a welcome change in our experience with other insurance agents."
Profile photo of Brian Mulvenna

Brian Mulvenna

May 28, 2024

5  out of  5 rating by Brian Mulvenna
"Molly was great from start to finish! Answered every phone call and email in a timely manner. Was very patient and accommodating of my time. Couldn't be happier w Jim and his team. Thank you!"
Profile photo of Russell Pehanich

Russell Pehanich

May 22, 2024

5  out of  5 rating by Russell Pehanich
"Our experience with Jim Donahue and his team has been nothing but exceptional over the past 30 + years! Highly recommended!"
Profile photo of John Ward

John Ward

May 21, 2024

5  out of  5 rating by John Ward
"Jim Donahue and his associates are highly experienced, knowledgeable, and very pleasant to deal with. I have been with the Donahue agency for decades and have always been impressed by their competence and responsiveness."
Profile photo of Matthew Heater

Matthew Heater

May 17, 2024

5  out of  5 rating by Matthew Heater
"They are the best in the biz"
Profile photo of Jason Choi

Jason Choi

May 17, 2024

5  out of  5 rating by Jason Choi
"Janell was great to work with. I received a quote for home and auto within a couple of hours and switched within 2 days. Happy to be back with the State Farm family again. Thanks!"
Profile photo of Mark Corey

Mark Corey

May 15, 2024

5  out of  5 rating by Mark Corey
"Jim’s office was able to process our stolen vehicle quickly and easily. According to the State Farm office, Jim’s office is one of the very few that can process these claims in house giving their clients access to funds weeks faster than other agents."
Profile photo of Thom Quinn

Thom Quinn

May 9, 2024

5  out of  5 rating by Thom Quinn
"Great service and friendly staff."
Profile photo of David Tortorici

David Tortorici

April 23, 2024

5  out of  5 rating by David Tortorici
"Jim and Janell are the best! They have been taking good care of my policies for a while now. Always quick with quotes and very fair!"
Profile photo of Elizabeth Jurczyk

Elizabeth Jurczyk

April 22, 2024

5  out of  5 rating by Elizabeth Jurczyk
"Great service from both Jim Donohue & Janell. I get a quick response at all times for any concerns regarding our policies."
Profile photo of Jim Schreiber

Jim Schreiber

April 22, 2024

5  out of  5 rating by Jim Schreiber
"The highest quality service that you will find anywhere ...!!!!"
Profile photo of Joan Bromberek

Joan Bromberek

April 18, 2024

5  out of  5 rating by Joan Bromberek
"Very compassionate ladies that explain everything so that I can understand it. I highly recommend this office. I only wish that I had done business with them sooner"
Profile photo of Stacy Romero

Stacy Romero

April 16, 2024

5  out of  5 rating by Stacy Romero
"Jim's team has been so helpful to me over the last 3 months. They are friendly, helpful and super knowledgeable!"
Profile photo of JoEllen Barron

JoEllen Barron

April 15, 2024

5  out of  5 rating by JoEllen Barron
"After have a very unpleasant experience with a different agent, who showed unprofessionalism by never returning a phone call or email and also made many mistakes with my policies, I switched to Mr. Donahue's office. Within 48 hours of my email, I received a call from someone in his office, who was not only very professional but also very understanding and helpful. I'm optimistic that I have made a great choice."
Profile photo of M Scott

M Scott

April 15, 2024

5  out of  5 rating by M Scott
"Jim Donahue’s office has been handling my insurance for the past 23 years. I couldn’t be happier with their excellent customer service. Janell is always willing to help and answer any questions that I have. I highly recommend them."
Profile photo of Jennifer Koch-Murphy

Jennifer Koch-Murphy

April 13, 2024

5  out of  5 rating by Jennifer Koch-Murphy
"Outstanding service and always timely responses to my questions. State Farm staff are accessible if something comes up and offer a great rate for me and my family."
Profile photo of Tommy Chase

Tommy Chase

April 12, 2024

5  out of  5 rating by Tommy Chase
"Long time customers for home and cars. Janell and Jim are great to work with, very prompt and knowledgeable."