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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gabe

Gabe

March 22, 2026

5  out of  5
rating by Gabe
"Responsive and helpful"
We responded:
"The Donahue Agency is proud to call you our customer. Thanks Gabe!"
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Jenny Gardner

March 19, 2026

5  out of  5
rating by Jenny Gardner
"Their team is so great at responding to you. That’s one of the reasons I went with State Farm."
We responded:
"We respond because we love our customers. Thanks Jenny!"
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Kevin Owens

March 16, 2026

5  out of  5
rating by Kevin Owens
"Molly was a great help with my request for help with one of our policies~"
We responded:
"We appreciate the love Kevin. Molly and the entire Donahue Team thank you!"
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Anthony Demichael

March 13, 2026

5  out of  5
rating by Anthony Demichael
"Great service, always available and quick to respond to emails."
We responded:
"You’re a good man Anthony. Thanks for the shout out!"
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Carol Henkel

March 11, 2026

5  out of  5
rating by Carol Henkel
"Great experience. Janell from Jim’s office helped me and she was extremely knowledgeable & helpful. Will recommend to others."
We responded:
"We are happy that you are pleased with us Carol. Janell, me and our entire team at the Donahue Agency are glad you are here!"
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Janet Turner

March 10, 2026

5  out of  5
rating by Janet Turner
"Janell and team at Jim Donahue’s State Farm office are great. We’ve worked with the team for many years and have always received excellent service. I recently purchased renters insurance for a family member and it was a quick and easy process."
We responded:
"You and your family are the best. Thanks Janet!"
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Luleta Dardovski

March 5, 2026

5  out of  5
rating by Luleta Dardovski
"Great experience with Jim and Molly! Really quick email response time and very easy to reach via phone!"
We responded:
"Welcome, Luleta! If we can be of service to you or your family, please don’t hesitate to let us know. We’re here to help!"
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Jeff Stewart

March 5, 2026

5  out of  5
rating by Jeff Stewart
"Janelle, Jim, and team were excellent to work with in establishing new insurance policies for our auto and home. Very responsive as they made the process very simple and easy to understand. I would recommend them and State Farm to anyone looking for new insurance coverage."
We responded:
"Thank you for your kind words, Jeff! We’re delighted to welcome you and look forward to many years of assisting you and your family. If you ever need anything, please don’t hesitate to reach out."
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Agnes Gajdosz

March 2, 2026

5  out of  5
rating by Agnes Gajdosz
"They’re always so awesome and accommodating. Have answers for every single question I have. Could not recommend them more 10/10 experience every time"
We responded:
"Thank you so very much Agnes. We are thrilled that you are our customer here at the Donahue Agency!"
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Dane Butikofer

February 23, 2026

5  out of  5
rating by Dane Butikofer
"Excellent service, they made getting insurance quick and easy"
We responded:
"Then we accomplished our mission at the Donahue Agency. Thanks Dane, for your business and being a valued customer!"
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Review Mirror

February 14, 2026

5  out of  5
rating by Review Mirror
"From property, to auto, to the liability insurance needee to throw a party in public park, I've been a longtime customer of this office. The staff are all courteous, friendly, professional and helpful. They are readily available by phone and quick to respond to emails. The few times I've needed to file a claim, they've eased the process. I highly recommend Jim Donahue's office."
We responded:
"Really appreciate that Steven!"
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Tricia Pusatera

February 13, 2026

5  out of  5
rating by Tricia Pusatera
"Working with Jim Donahue State Farm Insurance is always so easy and they are very professional. I worked with Molly and she is so knowledgeable , helpful and professional. She advised and helped me add a policy I needed right away. I would 100% recommend Molly abd this office of State Farm."
We responded:
"It is our pleasure to serve you Tricia. Thanks for the kind words about our service and Molly in particular. "
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Shirley Minor

February 6, 2026

5  out of  5
rating by Shirley Minor
"Called a nearby roadside service to jumpstart the battery and was reimbursed for the fee. Great service!!"
We responded:
"That’s great news Shirley. We’re thrilled that you are happy with the service. Thanks for your business!"
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Rita Olson

February 6, 2026

5  out of  5
rating by Rita Olson
"They are always available and knowledgable. Friendly and efficient. I've been with them for years."
We responded:
"Team Donahue is proud to call you our customer. Thanks Rita!"
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Robert Meloni

February 6, 2026

5  out of  5
rating by Robert Meloni
"Jim and his team have your back. Professional and truly caring. Have helped me weather crazy increases in auto, home, and umbrella. Excellent consultations."
We responded:
"Treat Donahue is humbled by your comments. Glad to have you as a client!"
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Maggie Blaha

February 5, 2026

5  out of  5
rating by Maggie Blaha
"Great customer experience! Very easy to work with, they got back to you super quickly and are very helpful. I would highly recommend and great coverage"
We responded:
"We really appreciate your recommendation Maggie. My team and I are proud having you as our customer."
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Lori

February 5, 2026

5  out of  5
rating by Lori
"I Always search for My personal Insurance coverage with a Reputable, Safe, and Trusting Company. I Found it with State Farm. Their personal attention cut my Vehicle, Renters, roadside service, and car rental in half for The same coverage of The previous Company! When your on a fixed income, or not, this extra savings has been a God Send! Thank-you Jim Donahue- State Farm"
We responded:
"So happy that you’re enjoying our competitive rates Lori. My team and I will provide you with excellent service to pair with those great rates. Thanks for being a valued customer!"
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Chris O'Hea

January 30, 2026

5  out of  5
rating by Chris O'Hea
"I've been with Jim Donahue State Farm for years, and have found their coverage for auto accidents and home repairs to be very good. But what really sets them apart is their friendly, responsive and often times proactive customer service, with a special shout out to Janell."
We responded:
"It has been our privilege, Janell, myself and our entire team at the Donahue Agency, to take care of you and your family. Thanks Chris!"
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M B

January 27, 2026

5  out of  5
rating by M B
"I have always had good interactions with Jim's office. They are very responsive to my inquiries and willing to take the time to explain things to me. They have also looked for ways to save me some money on my policies. Molly is always cheerful and treats me as valued customer when I call. Thanks!!!"
We responded:
"Molly and I, along with the entire team at the Donahue Agency thank you for sharing your experiences. Thank you very much!"
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Kevin Lane

January 20, 2026

5  out of  5
rating by Kevin Lane
"We recently switched to Jim Donahue’s practice and couldn’t be happier. The customer service has been excellent, Highly recommend!"
We responded:
"Welcome aboard Kevin and family. We are thrilled to have you here at the Donahue Agency!"
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Lucas Fangmeier

January 20, 2026

5  out of  5
rating by Lucas Fangmeier
"Very helpful and knowledgeable over the phone! I have only had to reach out one time and it was quick and pleasant, thanks."
We responded:
"We are thrilled that you are please with our response Lucas. Thanks for the nice review!!"
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Katie B

January 20, 2026

5  out of  5
rating by Katie B
"Always super helpful and fast! Have helped me through multiple home purchases, insuring cars and a camper van! Everyone in the office is so quick to help and explain everything. Definitely would recommend!"
We responded:
"Team Donahue takes great pride in our customer service. Glad to see that you’re satisfied. Thank you Katie!"
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Megan Mattucci

January 20, 2026

5  out of  5
rating by Megan Mattucci
"Fast, friendly and helpful - we love this State Farm office!"
We responded:
"We love you too Megan! Thanks for being a great customer of the Donahue Agency."
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Heidi Placuszok

January 15, 2026

5  out of  5
rating by Heidi Placuszok
"The service was phenomenal as was the price. This reduced my auto insurance by $900 every six months! Homeowners insurance was just slightly lower. State Farm is a company that I can feel comfortable with because they have been around for so long. I would recommend everyone to work with Molly!"
We responded:
"Thank you Heidi, and welcome to the Donahue Insurance Agency!"
Profile photo of Terrie Ross

Terrie Ross

January 13, 2026

5  out of  5
rating by Terrie Ross
"It's been good"
We responded:
"Thanks Terrie. It has been our pleasure taking care of your insurance needs here at the Jim Donahue Agency!"